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CallRail Company

Total Calls by Company is a metric in CallRail that shows the total number of calls received by a specific company or business. It helps track call volume trends and can be useful for monitoring call center performance, campaign effectiveness, and overall business growth.

With Databox you can track all your metrics from various data sources in one place.

Company 2.190,879 Start tracking this metric
  • About
  • Technical Details
What is "Company"?
The Total Calls by Company metric in CallRail displays the total number of incoming calls received by a particular company within a selected time period. This metric helps businesses track call volumes and identify trends or patterns that can inform their marketing, sales, and customer service strategies. It provides valuable insights into how effective their advertising campaigns are in generating calls and which channels are driving the most calls. By analyzing this metric, businesses can optimize their call handling processes and improve their overall customer experience.
Example: A marketing agency can use Total Calls by Company metric to measure the effectiveness of their lead generation campaigns for each of their clients.

Visualizations

  • Databox visualization

    Bar and Line Chart

    Used to show comparisons between values.

How to track Company in Databox?

Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.

To track Company using Databox, follow these steps:

  1. 1
    Connect CallRail that contains the metric you want to track
  2. 2
    Select the metric you want to track from the list of available metrics
  3. 3
    Drag and drop the selected metric onto your dashboard
  4. 4
    Watch your dashboard populate in seconds
  5. 5
    Put Company on the Performance screen
  6. 6
    Get Company performance daily with Scorecards or as a weekly digest
  7. 7
    Set Goals to track and improve performance of Company
Goals

Set Goals to track and improve your performance
Scorecards

Get your daily progress every morning with Scorecards
Metric Digest

Receive detailed weekly performance updates
Metric Builder

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Data Calculations

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Performance Screen

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CallRail integration with Databox Track Company from CallRail in Databox GET STARTED

General

  • Description
    Total Calls by Company is a metric in CallRail that shows the total number of calls received by a specific company or business. It helps track call volume trends and can be useful for monitoring call center performance, campaign effectiveness, and overall business growth.
  • Category
    Help Desk
  • Subcategory
    Calls
  • Date Added
    2017-09-13

Specification

  • Metric Type
    general
  • Dimensional
    Yes
  • Decimal Digits
    No
  • Currency Units
    No
  • Granularities
    Hourly, daily, weekly, monthly and yearly.
  • Custom Relative Periods
    Yes
  • Data Availability
    At sync, it ranges from 2 years ago 00:00 to now.
  • Retroactive Data Updates
    Newly synced data is merged with existing data, replacing values for matching periods.
  • Future Data Available
    No

Visualization

  • Cumulative Graph
    Yes
  • Favorable Trend
    increasing
  • Media Creatives
    No
  • Forecasts
    Yes
  • Benchmarks
    No

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