Drift Overall Metrics Dashboard

Template created by IMPACT

IMPACT

This dashboard gives you an overall view of your sales and customer support team's performance with live chat.

Uses one-click integrations:

Drift

If you don’t use Drift, you can pull data from any of our 70+ one-click, native integrations or from spreadsheets, databases and other APIs.

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Track conversations generated from your website

Learn how quickly your sales and customer support teams are responding
See who handles the most conversations
Learn the popular times of day for chat

Key Metrics

Top Times of Day
New Conversations
Average Response Time
Contacts

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Explore all of Databox’s functionalities:

Pull in data from any data source,
monitor data on any device,
receive email reports,
set goals,
calculate metrics,
receive daily scorecards, etc.

Customize this dashboard with Databox

Sometimes, you’ll want to dive deeper into performance. When you need to customize this template (or any other dashboard) to include different metrics, add metrics from different sources, etc., you can do so by using Databox’s Dashboard Designer.

The Designer allows you to easily drag-and-drop metrics and visualizations from any data source right into your dashboard.

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