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Drift Overall Metrics Dashboard

IMPACT

by IMPACT

This dashboard gives you an overall view of your sales and customer support team's performance with live chat.

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Drift Overall Metrics Dashboard

Used one-click connectors:

Drift

If you don’t use Drift, we can pull data from 50+ cloud data sources. And you can push your own data too (API Docs).

Track conversations generated from your website

Learn how quickly your sales and customer support teams are responding
See who handles the most conversations
Learn the popular times of day for chat

Key Metrics

Top Times of Day
New Conversations
Average Response Time
Contacts Growth

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