Drift Overall Metrics Dashboard

This dashboard gives you an overall view of your sales and customer support team's performance with live chat.

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Used one-click connectors:

  • Drift Drift

If you don’t use Drift, we can pull data from 50+ cloud data sources. And you can push your own data too (API Docs).

Track conversations generated from your website

  • Learn how quickly your sales and customer support teams are responding
  • See who handles the most conversations
  • Learn the popular times of day for chat

Key Metrics

  • Top Times of Day
  • New Conversations
  • Average Response Time
  • Contacts Growth