Track all of your key business metrics from one screen
GET STARTED
Appfigures
Refunds
Refunds metric tracks the number and amount of refunds processed by the app store for an app or in-app purchase, allowing developers to monitor and analyze the impact of refunds on their revenue and user satisfaction.
With Databox you can track all your metrics from various data sources in one place.
- About
- Technical Details
What is "Refunds"?
The Refunds metric in AppFigures tracks the number of app purchases that were refunded by users. The metric shows the total refunds made in a specific timeframe and provides insights into potential issues with app functionality or user experience. It is essential for developers to monitor the Refunds metric to ensure they are addressing any issues that may be causing a high refund rate and improving overall user satisfaction and retention.
Example: If a developer sees a rise in their refunds metric, they can investigate and potentially identify issues with their app and make necessary improvements to retain customers.
Visualizations
-
Number
Used to show a simple Metric or to draw attention to one key number.
How to track Refunds in Databox?
Databox is a business analytics software that allows you to track and visualize your most important metrics from any data source in one centralized platform.
To track Refunds using Databox, follow these steps:
-
1Connect Appfigures that contains the metric you want to track
-
2Select the metric you want to track from the list of available metrics
-
3Drag and drop the selected metric onto your dashboard
-
4Watch your dashboard populate in seconds
-
5Put Refunds on the Performance screen
-
6Get Refunds performance daily with Scorecards or as a weekly digest
-
7Set Goals to track and improve performance of Refunds
GoalsSet Goals to track and improve your performance
ScorecardsGet your daily progress every morning with Scorecards
Metric DigestReceive detailed weekly performance updates
Metric BuilderBuilt your own custom metrics with Metric Builder
Data CalculationsSet Goals to track and improve your performance
Performance ScreenGet instant insights into your top-performing metrics
General
-
DescriptionRefunds metric tracks the number and amount of refunds processed by the app store for an app or in-app purchase, allowing developers to monitor and analyze the impact of refunds on their revenue and user satisfaction.
-
CategoryMobile App Analytics
-
SubcategoryRefunds
Specification
-
Metric Typegeneral
-
DimensionalNo
-
Decimal DigitsYes
-
Currency UnitsNo
-
GranularitiesDaily, weekly, monthly, quarterly and yearly.
-
Custom Relative PeriodsYes
-
Data AvailabilityAt sync, it ranges from 36 months ago to now.
-
Retroactive Data UpdatesNewly synced data is merged with existing data, replacing values for matching periods.
-
Future Data AvailableNo
Visualization
-
Cumulative GraphYes
-
Favorable Trenddecreasing
-
Media CreativesNo
-
ForecastsYes
-
BenchmarksYes
Related Metrics
-
Appfigures
Gross App Sales Revenue
Gross App Sales Revenue is the total amount of money made by an app through all sales channels before any fees or expenses are deducted.
-
Appfigures
Gross In-App Purchases Revenue
Gross in-app purchases revenue is the total amount of revenue generated from purchases made within an app, before deducting any fees or commissions.
-
Appfigures
Churn
Churn measures the rate at which users are leaving your app or service, indicating customer retention. It is calculated by dividing the number of users lost over a time period by the total number of users at the beginning of that period.
-
Appfigures
New Trial Grace
New Trial Grace is a metric that measures the number of days between when a user first activates a trial and when they are billed, indicating the effectiveness of trial length and conversion.
-
Appfigures
Trial Grace Expired
The Trial Grace Expired metric tracks the number of users whose free trial period has ended without converting to a paid subscription.
-
Appfigures
Trial Grace Expired by Country
The Trial Grace Expired by Country metric shows the number of trial versions of your app that have expired in each country where it was downloaded.
-
Appfigures
Converted Payment Revenue
Converted Payment Revenue is a metric that measures the total revenue generated by an app or game after all necessary fees (such as app store fees and payment processing fees) have been deducted.
-
Appfigures
Estimated Revenue
Estimated Revenue is a metric in AppFigures that projects the revenue that an app has earned based on its performance data and pricing model.
Build your first dashboard in 5 minutes or less
Easy-to-use analytics for growing businesses
2025 © Databox, Inc. All Rights Reserved.