No more waiting until the end of the month or quarter to spot performance trends. In Databox, you can automate performance alerts for any metric and set the conditions for when that alert should be sent. Want to know when your sales opportunities decrease by a certain percentage? Or if your sales goal is unlikely to be hit based on current trends? Now, you can.
When you’re busy doing or managing the work, it’s easy to miss things. In Databox, you can set up Alerts to be sent via email, as a push notification in the Databox mobile app, or even directly in Slack. This way, you’ll never miss important changes in the KPIs that matter most.
It’s hard to make improvements when people are constantly asking, “where are we with [insert important metric here] this month?” Now it’s easy to keep everyone in the loop on your most important KPIs. Set Alerts to be delivered to you, to you and selected users, or to your entire team. Address issues without meetings and before problems become bigger.
Sometimes one metric doesn’t tell the whole story. For example, if sales are down, you really need to measure leading indicators like number of calls made and opportunities to understand why they’re down. With Alerts, in addition to the primary metric, you can include related metrics, too. This way, everyone understands why things are happening.
Get notified when you’re unlikely to hit specific goals and make a plan to adjust course now.
Get notified when specific outputs like number of sales calls, number of new blog posts published, etc., are way down (or way up).
Get notified when things like traffic, leads, and sales are experiencing significant changes in a given period.
“As an agency that works closely with clients on goal setting and performance tracking, Databox's alerts are great for transparency and accountability. For example, if we're off pace 70% of the way into the month, the Goal Alert serves as a reality check for the team to step it up a notch. If we surpass our goal, Databox delivers the good news to the client and reminds them of the value we provide.”Keith Moehring, VP of Strategic Growth at PR 20/20
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There’s no limitation on the number of performance alerts you can set up. Set as many as you need in order to stay on top of your most important metrics.
You can choose whether you want to receive Alerts during business hours only or at any time. If ‘deliver only on weekdays’ (8-5 PM) is selected, the Alert will only be sent out Monday through Friday between 8 AM and 5 PM in the timezone set in your Account. If an Alert is triggered outside of those hours, it will be delivered the next weekday at 8 AM.
It depends on what’s important to you. However, to get you started, we have a few blog posts that can serve as an inspiration. Such as 39 Most Important KPIs Across Your Company and The 20 Most Important B2B KPIs According to More Than 50 Businesses. Check out the Databox Blog for more.
Yes, you can set alerts for any member of your team. You will also receive the alerts, too.