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Zendesk is a cloud-based customer support platform that helps businesses effectively manage customer interactions. It offers features like ticket management, knowledge base, automation, and reporting to enhance customer satisfaction and streamline support processes.
Zendesk helps you manage customer interactions efficiently by unifying conversations across email, chat, social media, and other channels. Resolve support tickets faster, automate repetitive tasks, and empower customers through self-service options to deliver better service experiences.
With Databox, you can track your key customer support metrics alongside data from your marketing, sales, and success tools. Integrate your Zendesk account to build custom reports and monitor performance on any device — computer, mobile, Apple Watch, TV display, or Slack.
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