Google Play is an online platform by Google that provides access to apps, games, music, movies, and books for Android devices. It offers a wide range of digital content and serves as a one-stop shop for entertainment and utility needs on Android smartphones and tablets.
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Due to Google Play API delay of up to 4-5 days, the most recent data for Google Play metrics might not be displayed in Databox. Google Play can also decide to withhold Ratings and Reviews for up to 24 hours if they notice any suspicious activity on the Google Play account. This can also result in the most recent data from Google Play missing in Databox.
A number of metrics for the Google Play integration are Non-Aggregatable. This means that due to the nature of these metrics, summing daily/weekly/monthly values will not give correct results for total value of longer time periods.
These metrics are:
No-reset metrics (metrics that are not reset to value 0 with every new day) for the Google Play integration are:
Google generates individual reports on a daily basis. The reports are stored in the Google Play Developer account’s private Google Cloud Storage bucket. Databox downloads those reports as part of the syncing process. If a report does not exist (i.e. it was not generated by Google), it will not be found, and the API will return a 404 error that Databox will capture and display as the custom message ‘Report for selected interval not found’.
If this error is displayed, check if reports for the selected Date Range are available. If there are no reports in the Google Cloud Storage for the selected Date Range, change the Date Range in Databox to a Date Range for which reports are available in Google Cloud Storage and the data will be displayed.
In order to be able to connect Google Play to Databox, the Google user that is connecting Google Play needs to have the necessary permissions to access the bucket and view/download files from the relevant Google Cloud Storage. Google Cloud Storage access is managed in the IAM Tool.