DataboxDatabox Databox
Connect Intercom with #1 Business Analytics Platform

Intercom
Dashboard and Reporting Software

Connect now

Intercom is a customer messaging platform that enables businesses to communicate with website visitors and customers in a personalized and targeted manner, driving engagement and fostering strong relationships.

Gain overview of your customers, wherever you are.

Intercom is a customer platform with a suite of products for live chat, marketing, feedback and support.

With Databox, your most important Intercom KPIs will be transformed into meaningful insights and delivered to your mobile, Apple Watch, TV display or Slack channels. One of the key benefits of Databox is the ability to combine multiple data sources in one place. This will help your team stay on top of the important metrics that drive your business by keeping your customers happy.

  • Metrics & Templates
  • Tech details
  • Behaviour & usage
  • Help Articles
Category
Sort by

metrics96

Show more...

dashboard templates8

  • Live view

    LinkedIn Company Pages Overview

    LinkedIn Company pages dashboard template provides you with insights about followers growth, reach, engagement and more.

    LinkedIn Company Pages
  • Live view

    Social Networks (Growth & Engagement)

    The Social Networks dashboard template integrates Facebook, Twitter, Linkedin and Instagram data. It shows daily traffic across the 4 networks and tracks follower counts..

    LinkedIn Company PagesX (Twitter)Instagram BusinessFacebook Pages
  • Live view

    LinkedIn Page Demographics Overview

    Linkedin Demographics dashboard template looks at the followers on your company's Linkedin. It lets you know what industries and roles have enjoyed your marketing message.

    LinkedIn Company Pages
  • Live view

    Social Media Overview

    Facebook Pages, Instagram Business, Linkedin Company Pages, Twitter overview

    X (Twitter)YouTubeLinkedIn Company PagesInstagram BusinessFacebook Pages
  • Live view

    Social Media (Awareness & Engagement)

    Social Media dashboard template shows activity across your 4 favorite social networks. It focuses on visitor and follower counts over various time periods.

    LinkedIn Company PagesHubSpot MarketingX (Twitter)Instagram BusinessFacebook Pages
  • Live view

    Inbound Social Media Performance

    Inbound Social Media Performance

    X (Twitter)HubSpot MarketingLinkedIn Company PagesInstagram BusinessFacebook Pages
  • Live view

    Social Media Performance

    This template is perfect for clients who want a general overview of their social media performance without getting into too much detail. This will summarize how their brand is doing within the social community.

    X (Twitter)WistiaLinkedIn Company PagesFacebook Pages
  • Live view

    HubSpot Marketing + GA4 ATTRACT Performance

    This template moves you through the Attract stage by showing your social media follows and reach, blog view performance, and overall visibility trends.

    X (Twitter)HubSpot MarketingSEMrushLinkedIn Company PagesInstagram BusinessFacebook PagesGoogle Analytics 4

report templates1

  • Details

    Twitter Report Template

    Use this Twitter report to track and share critical metrics like follower growth, engagement, post performance, and more.

    X (Twitter)

Basics

  • Category
    Customer Support Marketing Automation
  • Description
    Intercom is a customer messaging platform that enables businesses to communicate with website visitors and customers in a personalized and targeted manner, driving engagement and fostering strong relationships.
  • Status
    stable
  • Date added
    2015-07-09
  • Time Zone
    UTC

API Details

Metric Builder

  • Metric builder available
    No
  • How to select a specific Workspace when connecting an Intercom Data Source to Databox?

    When connecting an Intercom Data Source in Databox, only one Intercom workspace can be connected in one connection. During the connection process, before clicking the ‘Authorize access’ button, the proper Workspace can be selected in the authorization window from the drop-down menu under ‘Databox wants to access’.

  • Data discrepancies for Conversations-related metrics from Intercom Data Sources in Databox

    For the Conversations-related Intercom metrics (e.g. ‘Conversations’, ‘New Closed Conversations’, Assigned Conversations’, etc.), Databox syncs data on the most recently updated 2,400 closed conversations. If there are more conversations available in the Intercom, data will not be fetched for them. Databox fetches this data based on the date of a conversation’s last update and not based on the conversation’s create date.

Track all of your key business metrics from one screen

GET STARTED
Databox app preview