Intercom is a customer platform with a suite of products for live chat, marketing, feedback and support.

With Databox, your most important Intercom KPIs will be transformed into meaningful insights and delivered to your mobile, Apple Watch, TV display or Slack channels. One of the key benefits of Databox is the ability to combine multiple data sources in one place. This will help your team stay on top of the important metrics that drive your business by keeping your customers happy.

Category:Marketing Vendor URL:intercom.io

Available KPIs: All users, Active users, New users, Contacts, Slipping away, Companies, New and open conversations, Total closed conversations, Closed conversations, Unassigned conversations, Assigned conversations, Total conversations, Average resolution time, Average first reply time, Average conversation reply time, Recent active users by name, Recent leads by name.

All your KPIs on Mobile

• Start your day with a Scorecard. Delivered right to your phone, your daily scorecard ensures you start the day in the know.
• Be the first to know. Get a heads up when something important changes suddenly or when trends are emerging.
• Take actions. Annotate and share with your team to make sure you’re all on the same page.