Everyone starts with a free 14-day trial of the Growth plan. After your trial, choose to purchase any plan. All plans include unlimited users, so you can track, analyze, and improve performance as a team.
Create an on-brand experience by white-labeling your Databox Account. Allow users to login, view dashboards, and receive emails with your company's branding. Perfect if you plan to resell Databox to your clients. Learn more
Training and consulting on setting up Databox for your company or clients. Includes 6 training calls over Zoom and Priority Support for 3 months. Learn more
Sync every 15 minutes for selected Data Sources. Not available for all data sources due to vendor’s API limitations and rate limits. Learn more
Monitor, visualize, and report on all of your business data based on your fiscal calendar to improve your accounting, performance, and revenue tracking processes.
Setup of your initial set of metrics, dashboards, and reports along with training on core Databox features and functionality. Learn more
Ongoing success planning, training and data analysis from a Databox and analytics expert. Learn more
Make your account more secure and protect sensitive data, meet internal company policies, build trust and confidence and enhance control over your data by using Force 2FA, Force SSO, Activity Log, Login Records and Active User Sessions. Learn more
Trusted by 20,000+ growing businesses
How do you protect privacy and ensure security?
We take data security very seriously. Amazon is our hosting partner, and our servers are hosted in a world-class data center with the most advanced security protocols. Read more about how we protect and ensure the privacy of your data.
Can I upgrade and downgrade at any time?
Absolutely. Our flexible payment plans allow you to upgrade, downgrade, or cancel at any time. When upgrading, you’re only responsible for the difference in cost between your current plan and your new plan. When downgrading, your plan changes immediately and you’ll receive a credit applied to future payments covering the difference in cost between the current plan and the new plan. Cancellations take effect at the end of your billing period.
Do you offer a yearly discount?
Yes. Upgrade to a yearly subscription and get 20% off.
Which payment methods do you accept?
You can pay for your subscription using Visa, Mastercard, Maestro, American Express, JCB, Discover, Diners Club, Union Pay, and Google Pay. Annual subscriptions can be billed with other payment methods (wire bank transfer, checks,…). Contact us for more information.
What happens after my free trial?
If no payment details are added by the end of your 14-day trial, your data will stop syncing and any scheduled reports and notifications will be paused. To avoid disruptions, you can upgrade to a paid plan before your trial ends. Your first payment will only be processed at the end of the 14 days.
What if I exceed my plan's limits?
No problem, we will automatically notify you within the app when you run into a limit for your plan. Common limits you get notified of are for exceeding the number of data sources or when trying to use certain advanced features not included in your current plan.
How can I cancel my subscription?
You can cancel your subscription at any time from the bottom section on the Plans or Billing page. Our support team can help if you just need to pause your account temporarily.
What support resources are available to me?
World-class support is included in all plans! Everyone gets access to:
What currency is used for billing?
All prices listed are shown in US dollars (USD).
What is the difference between a Data source and a Connection?
A Connection refers to the integration you set up to bring in data from a specific service or tool, such as Google Analytics.
A Data source is a specific dataset or view within that Connection. For instance, in Google Analytics, a Data source would be a particular website property like a specific website’s domain.
One Connection can encompass multiple Data sources. So, while you have a single connection to Google Analytics, you can access and use data from multiple properties (domains) within that Connection.
Do I need a credit card to start a trial?
Nope! You can start your 14-day free trial without inputting any payment details. If you decide to upgrade during your trial, you can add your billing information or credit card details and purchase ANY paid plan. Don’t worry, you won’t be charged during the trial. Your first payment will only be processed at the end of the 14 days.
Do you offer a free plan?
No, we sunset the Free Plan on July 1, 2025. As we continue investing in our product, we’re simplifying our plans to focus on the features and support that help growing teams find the answers they need and improve performance faster, without the added complexity. Learn more about this change.