Elevate Your Support by Tracking it All in One Place.
HubSpot Service is a customer service software that brings all of your customer service channels in one place. It also helps ease your process of managing customers and connecting with them. It offers automation and self-service support, providing you with more time to be proactive and grow your customer base.
With Databox, your most important HubSpot Service KPIs will be transformed into meaningful insights that you can track from your dashboards, mobile device, or even from Slack if you set up performance notifications. Track the number of open tickets, monitor response time, resolution time, and more.
And the best part is that you can combine these with KPIs from other data sources and create comprehensive reports.
To get started, connect your HubSpot Service account and choose from any of the metrics below to create a new dashboard or add to an existing one.
Looking for the easiest way to set it up? We recommend downloading the pre-built HubSpot Service (tickets overview) template below. This template comes pre-built with popular metrics and visualizations – no design or coding needed.
Category: Help DeskVendor URL: hubspot.com