Freshdesk KPI Dashboard Software

Use smart automation to streamline your customer service processes

Freshdesk allows you to effectively manage your customer care and support processes by encouraging collaboration across teams and channels. Resolve customer inquiries, manage incoming tickets, and improve your self-service functions to deliver the best customer experience possible. 

With Databox, you can track your most important customer success metrics alongside performance data from your other important marketing and sales tools. Connect your Freshdesk account to build custom reporting dashboards and instantly monitor it all on any device: computer, mobile, Apple Watch, TV display, and Slack.

While a direct Databox + Freshdesk integration is not yet available, you can get started syncing your Freshdesk data using one of our alternative connection options, including Zapier, Integromat, and the Databox API.

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Start visualizing your performance in minutes

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Freshdesk metrics and KPI visualization in Databox native mobile app

All your KPIs on Mobile

  • Start your day with a Scorecard. Delivered right to your phone, your daily scorecard ensures you start the day in the know.
  • Be the first to know. Get a heads up when something important changes suddenly or when trends are emerging.

Focus on metrics that matter

  • In sight. Display your key data in your office, on a wall, or in a meeting room.
  • Rally your team. Get everyone focused on the metrics that matter.
Freshdesk metrics and KPI visualization on Databox big screen dashboard

Access your business performance everywhere

Connect your data, select your metrics and start tracking your performance anytime, anywhere.

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