Simple to start, built to scale

Everyone starts with a 14-day trial of the Growth plan. Then choose the plan that best suits your needs.

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  • Wistia logo
  • Luminary logo
  • Jack Morton logo
  • SmartBug logo
  • ProfitWell logo
Free Forever
Daily monitoring of your most-important metrics for up to 3 data sources.
For individuals and small teams
0
Create Free Account No card required
3 Data Sources in total A Data Source is any property, account, or other source of data you want to integrate. (e.g., Syncing 3 GA4 properties would count as 3 data sources). You can add up to 3 Data Sources to your account for free. Learn more
  • 3
    Users
  • Data updated daily
  • 3
    Dashboards
  • 11
    Months of historical data
All you need to get started:
  • Build custom dashboards Choose visualizations, metrics, date ranges, and more to monitor your most important data.
  • Monitor performance everywhere Access your data anytime, anywhere in simple, organized views to stay on top of your performance.
  • Easily share with your team Provide easy access to key performance data with team members and stakeholders.
Data Collection
  • 3 Data Sources included
  • daily Data sync frequency
  • up to 11 months Historical data
  • 5 GB Warehouse data storage
Connect any Data Source
  • 100+ Databox integrations w/ 3,000+ pre-built metrics
Build Custom Dashboards
  • 300+ Public Databoard Templates
  • Dashboard Designer
  • Databoard Loops
Monitor Performance Everywhere
  • Personalized Performance screen
  • Metrics screen
  • Slack integration
  • Stream to TV
  • Mobile app access
Easily Share With Your Team
  • Shareable Databoard Links
  • Scheduled Databoard Snapshots
  • Scorecards
  • Weekly Digest
  • Embed Databoards
  • Annotations
Report Automation
Data and AI features
Partner only features
  • Client Accounts
  • Client Performance & Goals Overview
Support and consulting
  • Chat & Email Support
Account management & security
  • 3 Users
  • User management
  • Two-factor authentication (2FA)
View All Features
Starter
Basic features for high-level performance management and reporting.
For startups and small businesses
47
Start Free Trial No card required
3 Data Sources included A Data Source is any property, account, or other source of data you want to integrate. (e.g., Syncing 3 GA4 properties would count as 3 data sources). You can add up to 3 Data Sources without any additional cost. Learn more
$5.6/mo per additional Data Source
  • 5
    Users
  • Data updated every 4 hours
  • Dashboards
  • 11
    Months of historical data
All of the capabilities of Free Forever, plus:
  • Connect more data sources Sync more data with Databox using our 80+ native integrations.
  • Create unlimited dashboards Choose visualizations, metrics, date ranges, and more to monitor your most important data.
  • Build, automate and share customizable reports Easily build and customize report presentation decks without leaving Databox. Includes Cover slides and Databoard slides.
  • Manage performance with goals and alerts Set goals by metric, and monitor progress using a variety of notifications and sharing options.
Data Collection
  • 3 Data Sources included
  • every 4 hours Data sync frequency
  • up to 11 months Historical data
  • 20 GB Warehouse data storage
Connect any Data Source
  • 100+ Databox integrations w/ 3,000+ pre-built metrics
  • 3rd party integrations (Zapier, Make)
  • Push custom data to API
Build Custom Dashboards
  • 300+ Public Databoard Templates
  • Dashboard Designer
  • Databoard Account Templates
  • Databoard Loops
  • Add-on Fiscal Calendars
Monitor Performance Everywhere
  • Personalized Performance screen
  • Metrics screen
  • Slack integration
  • Stream to TV
  • Mobile app access
  • Goals
Easily Share With Your Team
  • Shareable Databoard Links
  • Scheduled Databoard Snapshots
  • Scorecards
  • Weekly Digest
  • Embed Databoards
  • Annotations
  • Alerts
Report Automation
  • Basic Reporting
  • Schedule Reports
  • Public Report Templates
  • Report Account Templates
  • Share and Download Report PDFs
  • Archive Reports
Data and AI features
Partner only features
  • Client Accounts
  • Client Performance & Goals Overview
  • Add-on White-labeling
Support and consulting
  • Chat & Email Support
  • Add-on Priority Support
  • Add-on Guided Onboarding (6h)
  • Add-on Dedicated Analyst (2h/mo)
Account management & security
  • 5 Users
  • User management
  • Two-factor authentication (2FA)
  • Single sign-on (SSO)
  • Add-on Advanced Security Management
View All Features
Professional
Custom analytics capabilities for monitoring KPIs from any data source.
For mid-sized businesses
159
Start Free Trial No card required
3 Data Sources included A Data Source is any property, account, or other source of data you want to integrate. (e.g., Syncing 3 GA4 properties would count as 3 data sources). You can add up to 3 Data Sources without any additional cost. Learn more
$5.6/mo per additional Data Source
  • Users
  • Data updated hourly
  • Dashboards
  • 24
    Months of historical data
  • Custom metrics
All of the capabilities of Starter, plus:
  • Build custom metrics Use filters, dimensions, and more to get visibility into custom views, segments or goals.
  • Data calculations Easily calculate (add, subtract, multiply, divide) new metrics from any Data Source using Data Calculations.
  • Sync data from anywhere - spreadsheets, SQL databases, APIs Includes Excel, Google Sheets, custom API integrations, PostgreSQL, MySQL, AWS Redshift, Microsoft SQL Azure, Microsoft SQL Service, Google BigQuery and Snowflake.
  • See ad creatives with their data Display your ad creatives alongside related ads data.
Data Collection
  • 3 Data Sources included
  • hourly Data sync frequency
  • up to 24 months Historical data
  • 20 GB Warehouse data storage
Connect any Data Source
  • 100+ Databox integrations w/ 3,000+ pre-built metrics
  • 3rd party integrations (Zapier, Make)
  • Push custom data to API
  • Custom API integrations
  • SQL database integrations
  • Spreadsheet integrations (Excel, Google Sheets)
Build Custom Dashboards
  • 300+ Public Databoard Templates
  • Dashboard Designer
  • Databoard Account Templates
  • Databoard Loops
  • Metric Builder
  • Data Calculations
  • Custom date ranges
  • Removable branding on Databoards
  • Media creatives
  • Instant refresh
  • Add-on Fiscal Calendars
Monitor Performance Everywhere
  • Personalized Performance screen
  • Metrics screen
  • Slack integration
  • Stream to TV
  • Mobile app access
  • Goals
Easily Share With Your Team
  • Shareable Databoard Links
  • Scheduled Databoard Snapshots
  • Scorecards
  • Weekly Digest
  • Embed Databoards
  • Annotations
  • Alerts
Report Automation
  • Basic Reporting
  • Schedule Reports
  • Public Report Templates
  • Report Account Templates
  • Share and Download Report PDFs
  • Archive Reports
  • Removable branding on Reports
  • Text & Image report slides
Data and AI features
Partner only features
  • Client Accounts
  • Client Performance & Goals Overview
  • Add-on White-labeling
Support and consulting
  • Chat & Email Support
  • Add-on Priority Support
  • Add-on Guided Onboarding (6h)
  • Add-on Dedicated Analyst (2h/mo)
Account management & security
  • unlimited Users
  • User management
  • Two-factor authentication (2FA)
  • Single sign-on (SSO)
  • Add-on Advanced Security Management
View All Features
Growth
AI-enhanced analytics & advanced performance management.
For high-growth companies
319
Start Free Trial No card required
3 Data Sources included A Data Source is any property, account, or other source of data you want to integrate. (e.g., Syncing 3 GA4 properties would count as 3 data sources). You can add up to 3 Data Sources without any additional cost. Learn more
$5.6/mo per additional Data Source
  • Users
  • Data updated hourly
  • Dashboards
  • Historical data
  • Custom metrics
All of the capabilities of Pro , plus:
  • Advanced analysis and reporting Use dynamic text and advanced reporting functionality to add additional context to your performance so it's digestable and actionable.
  • AI powered features NEW Understand your performance, projections, and opportunities at a new level with AI-powered tools.
  • AI-Powered performance summary Artificial intelligence will assist you in discovering connections, patterns, and emerging trends in your data.
  • Advanced benchmarks Instantly compare your performance against other similar companies to recognize areas of opportunity and sell/ upsell/ retain clients.
  • Metric forecasts Predict future performace for your KPIs, optimize your strategy, and stay ahead of your competition.
Data Collection
  • 3 Data Sources included
  • hourly Data sync frequency
  • unlimited Historical data
  • 20 GB Warehouse data storage
Connect any Data Source
  • 100+ Databox integrations w/ 3,000+ pre-built metrics
  • 3rd party integrations (Zapier, Make)
  • Push custom data to API
  • Custom API integrations
  • SQL database integrations
  • Spreadsheet integrations (Excel, Google Sheets)
Build Custom Dashboards
  • 300+ Public Databoard Templates
  • Dashboard Designer
  • Databoard Account Templates
  • Databoard Loops
  • Metric Builder
  • Data Calculations
  • Custom date ranges
  • Removable branding on Databoards
  • Media creatives
  • Instant refresh
  • Add-on Fiscal Calendars
Monitor Performance Everywhere
  • Personalized Performance screen
  • Metrics screen
  • Slack integration
  • Stream to TV
  • Mobile app access
  • Goals
Easily Share With Your Team
  • Shareable Databoard Links
  • Scheduled Databoard Snapshots
  • Scorecards
  • Weekly Digest
  • Embed Databoards
  • Annotations
  • Alerts
Report Automation
  • Basic Reporting
  • Schedule Reports
  • Public Report Templates
  • Report Account Templates
  • Share and Download Report PDFs
  • Archive Reports
  • Removable branding on Reports
  • Text & Image report slides
  • Advanced slide types
  • Reports Approval Process
Data and AI features
  • Metric Forecasts
  • Performance summaries
  • Anomaly Detection
  • Advanced Benchmarks
  • Metric Correlations
Partner only features
  • Client Accounts
  • Client Performance & Goals Overview
  • Add-on White-labeling
Support and consulting
  • Chat & Email Support
  • Add-on Priority Support
  • Add-on Guided Onboarding (6h)
  • Add-on Dedicated Analyst (2h/mo)
Account management & security
  • unlimited Users
  • User management
  • Two-factor authentication (2FA)
  • Single sign-on (SSO)
  • Add-on Advanced Security Management
View All Features
Are you an agency?
Premium
All features & add-ons with unlimited usage and enterprise-level security.
For larger companies
799
Talk to us No card required
100 Data Sources included A Data Source is any property, account, or other source of data you want to integrate. (e.g., Syncing 3 GA4 properties would count as 3 data sources). You can add up to 100 Data Sources without any additional cost. Learn more
$5.6/mo per additional Data Source
  • Users
  • Data updated hourly
  • Dashboards
  • Historical data
  • Custom metrics
All of the capabilities of Growth, plus:
  • 15-minute sync for up to 5 Data Sources included
  • Advanced security management Make your account more secure and protect sensitive data, meet internal company policies, build trust and confidence and enhance control over your data by using Force 2FA, Force SSO, Activity Log, Login Records and Active User Sessions.
  • Near real-time monitoring & analysis With more frequent activity-based syncing, your data will reflect near real-time performance making it even more valuable and actionable.
  • Priority support and one-on-one guidance Get your cases escalated to the top of the queues while also being connected with a data expert who can provide consultative support to improve your use of data.
  • Enterprise-level security & legal compliance Further secure your data with single sign-on, forced 2FA, and more.
Data Collection
  • 100 Data Sources included
  • hourly Data sync frequency
  • unlimited Historical data
  • unlimited Warehouse data storage
Connect any Data Source
  • 100+ Databox integrations w/ 3,000+ pre-built metrics
  • 3rd party integrations (Zapier, Make)
  • Push custom data to API
  • Custom API integrations
  • SQL database integrations
  • Spreadsheet integrations (Excel, Google Sheets)
Build Custom Dashboards
  • 300+ Public Databoard Templates
  • Dashboard Designer
  • Databoard Account Templates
  • Databoard Loops
  • Metric Builder
  • Data Calculations
  • Custom date ranges
  • Removable branding on Databoards
  • Media creatives
  • Instant refresh
  • Fiscal Calendars
Monitor Performance Everywhere
  • Personalized Performance screen
  • Metrics screen
  • Slack integration
  • Stream to TV
  • Mobile app access
  • Goals
Easily Share With Your Team
  • Shareable Databoard Links
  • Scheduled Databoard Snapshots
  • Scorecards
  • Weekly Digest
  • Embed Databoards
  • Annotations
  • Alerts
Report Automation
  • Basic Reporting
  • Schedule Reports
  • Public Report Templates
  • Report Account Templates
  • Share and Download Report PDFs
  • Archive Reports
  • Removable branding on Reports
  • Text & Image report slides
  • Advanced slide types
  • Reports Approval Process
Data and AI features
  • Metric Forecasts
  • Performance summaries
  • Anomaly Detection
  • Advanced Benchmarks
  • Metric Correlations
Partner only features
  • Client Accounts
  • Client Performance & Goals Overview
  • Add-on White-labeling
Support and consulting
  • Chat & Email Support
  • Priority Support
  • Guided Onboarding (6h)
  • Dedicated Analyst (2h/mo)
Account management & security
  • unlimited Users
  • User management
  • Two-factor authentication (2FA)
  • Single sign-on (SSO)
  • Advanced Security Management
View All Features
Compare Features Across All Plans
 
Monthly
Free Forever
Daily monitoring of your most-important metrics for up to 3 data sources.
0
Starter
Basic features for high-level performance management and reporting.
47
Professional
Custom analytics capabilities for monitoring KPIs from any data source.
159
Growth
AI-enhanced analytics & advanced performance management.
319
Premium
All features & add-ons with unlimited usage and enterprise-level security.
799
Data Collection
Data Sources included A Data Source is any property, account, or other source of data you want to integrate. (e.g., Syncing 3 GA4 properties would count as 3 data sources).
Data Source limit Add additional Data Sources to sync all of your data with Databox.
Data sync frequency Update the sync frequency of your Data Sources.
Historical data The maximum amount of historical data that’s available in your Databox Account.
Warehouse data storage The maximum amount of data that will be stored by Databox.
Connect any Data Source
100+ Databox integrations w/ 3,000+ pre-built metrics Connect HubSpot, Google Analytics, Facebook Ads, and more using a pre-built, one-click integration.
3rd party integrations (Zapier, Make) Visualize performance from 2,000+ third-party integrations using Zapier and Make.
Push custom data to API Push pre-processed data to Databox using scripting languages via the Rest API.
Custom API integrations Pull data from anywhere and push it into Databox using our secure and easy-to-use custom API integrations.
SQL database integrations Visualize your data from PostgreSQL, MySQL, AWS Redshift, Microsoft SQL Azure, Microsoft SQL Service, Google BigQuery and Snowflake in Databox.
Spreadsheet integrations (Excel, Google Sheets) Use Databox to visualize your Google Sheets and Excel data.
Build Custom Dashboards
Databoards Databoards are Databox dashboards.
300+ Public Databoard Templates Instantly visualize your performance using one of over 300 pre-built dashboard Templates created by our community of experts.
Dashboard Designer Visualize KPIs in a variety of ways, and build meaningful dashboards–no code or design skills necessary.
Databoard Account Templates Create and use custom dashboard templates in your Account to streamline your reporting process.
Databoard Loops Loop multiple dashboards together to create a comprehensive presentation of performance data.
Metric Builder Use Metric Builder to create Custom Metrics and get a more granular view of your performance.
Custom Metrics Build Custom Metrics to monitor custom data, events, goals and more with just a few clicks.
Data Calculations Easily calculate (add, subtract, multiply, divide) new metrics from any Data Source using Data Calculations.
Custom date ranges Define your own Date Ranges and Comparison Periods by selecting the start and end dates, custom rolling periods, and more.
Removable branding on Databoards Remove “Powered by Databox” and the Databox logo from dashboards in your Account.
Media creatives Display your ad creatives alongside related ads data.
Instant refresh A button to instantly refresh your data on demand 1x per day.
Fiscal Calendars Monitor, visualize, and report on all of your business data based on your fiscal calendar.
Monitor Performance Everywhere
Personalized Performance screen Keep an eye on what matters most, from critical KPIs to emerging trends.
Metrics screen Monitor all of your key metrics from one screen to see how performance is trending at a glance.
Slack integration Get dashboards, alerts, scorecards, and more delivered directly to Slack.
Stream to TV Easily stream your Databoards to any Smart TV using your own unique streaming code.
Mobile app access Monitor your performance data anytime, anywhere using the Databox Mobile app (available for iOS and Android).
Goals Set, assign, and monitor progress toward S.M.A.R.T. Goals in Databox.
Easily Share With Your Team
Shareable Databoard Links A unique URL used for sharing and viewing your dashboards outside of the Databox app.
Scheduled Databoard Snapshots Schedule regular exports of dashboards to be delivered via email as JPGs or a PDF.
Scorecards Receive regular Scorecard updates on your most important KPIs through email, mobile push notification, and/or Slack.
Weekly Digest Receive detailed metric performance updates directly in your inbox each week.
Embed Databoards Use the simple embed code to share and publish live dashboards on any web page.
Annotations Add additional context and insights as a comment directly on a data point in a visualization.
Alerts Automatically and proactively monitor your most important KPIs and stay up-to-date on performance trends using Alerts.
Report Automation
Basic Reporting Easily build and customize report presentation decks without leaving Databox. Includes Cover slides and Databoard slides.
Schedule Reports Schedule Reports to be sent on a daily, weekly, monthly, or quarterly basis. Add an automated reminder to be delivered to your inbox ahead of the scheduled send.
Public Report Templates Instantly create Reports using pre-built Report Templates created by our community of experts.
Report Account Templates Create and use custom Report Templates in your Account to streamline your reporting process.
Share and Download Report PDFs Download Report PDFs directly in Databox or send via email.
Archive Reports Access, view, and retrieve all of your Account's Report PDFs.
Removable branding on Reports Remove “Powered by Databox” and the Databox logo from Reports in your Account.
Text & Image report slides Create more customizable Reports using side-by-side, images, and text slide-types.
Advanced slide types Use Side-by-side slides, Image slides, Text slides, and Data story slides to enhance your Reports.
Reports Approval Process
soon
Initiate an approval process for Reports to ensure accuracy and consistency in Reports before they are shared.
Data and AI features
Metric Forecasts
new
Predict future performace for your KPIs, optimize your strategy, and stay ahead of your competition.
Performance summaries
new
Artificial intelligence will assist you in discovering connections, patterns, and emerging trends in your data.
Anomaly Detection
new
Identify unusual patterns or outliers in data, which may indicate potential anomalies or areas of opportunity.
Advanced Benchmarks
new
Instantly compare your performance against other similar companies to recognize areas of opportunity and sell/ upsell/ retain clients.
Metric Correlations
soon
Quickly identify relationships between metrics to understand how they impact one another and how you can influence your overall performance.
Partner only features
Client Accounts Use Client Accounts to create a secure, repeatable, organized, and valuable reporting process for both your Agency and Clients.
Client Performance & Goals Overview View every client’s top KPIs and goals in one screen. Eliminate the work required for internal review of client performance and goal achievement.
White-labeling Create an on-brand experience in your Databox Account. Allow users to login, view dashboards, and receive emails with your company's branding. Perfect if you plan to resell Databox to your clients.
Support and consulting
Chat & Email Support
Priority Support Move your cases to the top of our chat and email support queues.
Guided Onboarding (6h) Personalized guidance as you set up and roll out Databox to your company. Includes 6 calls of one-on-one or team support, as well as priority support for 3 months.
Dedicated Analyst (2h/mo) Meet with a Databox expert and business analyst twice a month to discuss your goals, develop a plan for success, and assist with the creation of dashboards and reports.
Account management & security
Users Users can log in to your Databox Account and view or edit different features according to their user role and permissions.
User management Add and manage permissions for your team and clients in Databox.
Two-factor authentication (2FA) Add an additional layer of security to your account by requiring more than just a password to log in.
Single sign-on (SSO) We support Single Sign-on (SSO) over SAML 2.0 open authentication standard.
Advanced Security Management Make your account more secure and protect sensitive data, meet internal company policies, build trust and confidence and enhance control over your data by using Force 2FA, Force SSO, Activity Log, Login Records and Active User Sessions.
3
3
daily
up to 11 months
5 GB
3
3
unlimited
every 4 hours
up to 11 months
20 GB
Add-on
Add-on
Add-on
Add-on
Add-on
5
Add-on
3
unlimited
hourly
up to 24 months
20 GB
Add-on
Add-on
Add-on
Add-on
Add-on
unlimited
Add-on
3
unlimited
hourly
unlimited
20 GB
Add-on
Add-on
Add-on
Add-on
Add-on
unlimited
Add-on
100
unlimited
hourly
unlimited
unlimited
Add-on
unlimited

Upgrade Your Experience with Add-Ons

250

Branding & White-labeling

Create an on-brand experience by white-labeling your Databox Account. Allow users to login, view dashboards, and receive emails with your company's branding. Perfect if you plan to resell Databox to your clients. Learn more

500

Guided onboarding

Training and consulting on setting up Databox for your company or clients. Includes 6 training calls over Zoom and Priority Support for 3 months. Learn more

18

15 min sync per source

Sync every 15 minutes for selected Data Sources. Not available for all data sources due to vendor’s API limitations and rate limits. Learn more

50

Fiscal calendar

Monitor, visualize, and report on all of your business data based on your fiscal calendar to improve your accounting, performance, and revenue tracking processes.

1000

Quickstart Onboarding

Setup of your initial set of metrics, dashboards, and reports along with training on core Databox features and functionality. Learn more

200

Dedicated analyst

Ongoing success planning, training and data analysis from a Databox and analytics expert. Learn more

100

Advanced Security Management

Make your account more secure and protect sensitive data, meet internal company policies, build trust and confidence and enhance control over your data by using Force 2FA, Force SSO, Activity Log, Login Records and Active User Sessions. Learn more

Exclusive benefits for marketing agencies & consulting firms

  • Unified Client Management: Manage unlimited client accounts, KPIs, and goals in one platform.
  • Custom Solutions & Branding: Create custom reporting templates and leverage white-label add-on to enhance your brand presence.
  • Strengthen Client Relationships: Use enhanced tools to improve client engagement and satisfaction.
  • Turn analytics and reporting into a profit center, and benefit from reduced pricing.

Trusted by 20,000+ growing businesses

G2 4.8 stars
Enterprise High Performer Winter 2024 award, Europe Winter 2024 Leader award, Small Business Leader winter 2024 award
Capterra 4.5 stars

“Not only does Databox provide us with real-time data derived from multiple platforms for our clients, but it also helps us to streamline some of our agency metrics. We use it across over fifty client accounts and would never be able to streamline all that data without Databox.”

Amber Kemmis, VP of Client Services

“Databox is easy to use and allows us to use templates or create our own completely custom dashboards to track KPIs from many sources . It’s great way for our team to het an overview of marketing performance, identify trends quickly, and make adjustments when needed.”

iEva Lauridsen, CMO at Accuranker

“Databox is a big part of our data and goal - driven approach at Refferal Rock . Out of the box we’re able to get many insights from all the martech tools we are already using . The near real - time data helps us know where we are on our goals at practically any given moment instead of rushing around at the end of the month to see where we landed.”

Joshua Ho, Referral Rock

“Our entire team looks at Databox all day. Being our goals and how we’re tracking towards then really helps everyone stay aligned, make adjustments as needed, and work better together.”

Andy Cook, Co-founder & CEO at Tettra

“One of my directors has spotted trends and rewritten and refilmed advertisements in a matter of days, because of what we were seeing in the dashboards. And rewrote a new release with the new launch strategy and completely turned around returns on investment.”

Andrew Campbell, Marketing Analyst & Technology Manager

Frequently asked questions

How do you protect privacy and ensure security?

We take data security very seriously. Amazon is our hosting partner, and our servers are hosted in a world-class data center with the most advanced security protocols. Read more about how we protect and ensure the privacy of your data.

Can I upgrade and downgrade at any time?

Absolutely. Our flexible payment plans allow you to upgrade, downgrade, or cancel at any time. When upgrading, you’re only responsible for the difference in cost between your current plan and your new plan. When downgrading, your plan changes immediately and you’ll receive a credit applied to future payments covering the difference in cost between the current plan and the new plan. Cancellations take effect at the end of your billing period.

Do you offer a yearly discount?

Yes. Upgrade to a yearly subscription and get 20% off.

Which payment methods do you accept?

You can pay for your subscription using Visa, Mastercard, Maestro, American Express, JCB, Discover, Diners Club, Union Pay, and Google Pay. Annual subscriptions can be billed with other payment methods (wire bank transfer, checks,...). Contact us for more information.

What happens after my free trial?

During the 14-day trial, you can purchase a paid plan and your first payment will be at the end of the trial period. If you do not purchase, the trial will simply expire and you’ll be prompted to continue on the Free Plan. We do not require a credit card to start a trial.

What if I exceed my plan's limits?

No problem, we will automatically notify you within the app when you run into a limit for your plan. Common limits you get notified of are the number of users, dashboards, data sources, custom metrics, and when trying to use certain advanced features not included in your Plan.

How can I cancel my subscription?

You can cancel your subscription at any time from the bottom section on the Plans or Billing page. Our support team can help if you just need to pause your account temporarily.

What support resources are available to me?

World-class support is included in all plans! Everyone gets access to:

  • Our Support Team - just start a chat with us
  • Help Center.

What currency is used for billing?

All prices listed are shown in US dollars (USD).

What is the difference between a Data source and a Connection?

A Connection refers to the integration you set up to bring in data from a specific service or tool, such as Google Analytics.

A Data source is a specific dataset or view within that Connection. For instance, in Google Analytics, a Data source would be a particular website property like a specific website's domain.

One Connection can encompass multiple Data sources. So, while you have a single connection to Google Analytics, you can access and use data from multiple properties (domains) within that Connection.