new

Clean-up your unused Custom & Calculated Metrics

6 years ago
Clean-up your unused Custom & Calculated Metrics
To optimize performance in your Account, we recommend that you remove unused Custom and Calculated Metrics. Speed up the process and let our clean-up wizard do the removal for you.

new

New in Databox: Track and Compare LinkedIn Ad Performance by Campaign Groups

6 years ago
New in Databox: Track and Compare LinkedIn Ad Performance by Campaign Groups

We’ve added new Campaign Group metrics for LinkedIn Ads in Databox, allowing you to get even more granular into the performance of your LinkedIn Ad campaigns.

Want to see how specific campaign groups performed according to certain demographics?

Now, you can, by tracking and visualizing 11 popular LinkedIn Ads metrics by campaign group in Databox.

Explore the new metrics that were added and how they can be applied here.

If you have any questions or need help getting set up, you can visit our Knowledge Base, reply to this message or send us a message at help@databox.com and let us know which metrics you're looking to track.


new

New in Databox: Build Custom Google Analytics Multi-Channel Funnel Metrics & Understand How Your Marketing Channels Contribute to Conversions & Sales

6 years ago
New in Databox: Build Custom Google Analytics Multi-Channel Funnel Metrics & Understand How Your Marketing Channels Contribute to Conversions & Sales

Is Paid Search an initiating or a closing channel?
How much time has passed since a user's first and final interaction?
How many, and which channels, did users engage in before purchase?

With 110 new Google Analytics multi-channel funnel metrics that are now available in Query Builder, you can dig deeper into the conversion path your prospects take before becoming eventual subscribers, leads, or customers.

Check out which metrics were added and read more about them here.

Do you have improvement ideas or feature requests? Curious about what’s coming in Databox? Check out our interactive product roadmap that allows you to request, upvote, and stay updated on product updates.


new

New: Two-factor authentication in Databox

6 years ago
New: Two-factor authentication in Databox

Want an easy way to keep your performance data even more secure?

We recently added two-factor authentication to Databox, which adds an extra layer of security to protect your account and data.

Setting it up takes just a couple of minutes, and you only have to do it once.

Read more on how to set it up here.

Or watch this short video.👇

Do you have improvement ideas or feature requests? Curious about what’s coming in Databox? Check out our interactive product roadmap that allows you to request, upvote, and stay updated on product updates.


new

New: Use Annotations to Explain Why Things Are Happening Directly In Your Databoards 😎

6 years ago
New: Use Annotations to Explain Why Things Are Happening Directly In Your Databoards 😎

Why is traffic down this week?

What was that random spike in new revenue last Tuesday?

Questions like these are likely commonplace at your company.

Unfortunately, the answers aren’t always obvious. People have to go looking for them.

Thanks to Annotations, now you can add performance insights directly to your Databoards.

While it’s always been easy to add an Annotation to the Databoard you’re currently viewing, now you can add Annotations to any other Databoard using a specific metric visualization with just one click.

Read more about it here.

Or, watch this short video 👇

Do you have improvement ideas or feature requests? Curious about what’s coming in Databox? Check out our interactive product roadmap that allows you to request, upvote, and stay updated on product updates.


new

New in Databox: Pull Deeper Insights from Your Facebook Ad Campaigns with 25+ New Metric Types

6 years ago
New in Databox: Pull Deeper Insights from Your Facebook Ad Campaigns with 25+ New Metric Types

How many views did your video advertisement receive?

How many people added payment info after seeing your ad?

With the new Facebook Ads Action Type metrics that are now available in Databox’s Query Builder, you’ll have less questions and more answers.

'Actions' in Facebook Ads track every engagement your ad receives–every comment, like, video view, link clink, add to cart, and more.

Check out which metrics were added and read more about them here.

Do you have improvement ideas or feature requests? Curious about what’s coming in Databox? Check out our interactive product roadmap that allows you to request, upvote, and stay updated on product updates.


new

What Should Databox Build Next?

6 years ago

Help us prioritize what we build next by adding your ideas and voting for your favorites at our brand-new roadmap website.

At Databox, customer feedback has always impacted our product roadmap. For years, our support and product teams have worked closely together to meticulously track customer requests in our internal project management tool and prioritize the most highly requested features, integrations and metric additions.

With our new roadmap website, we’re taking the next step of being fully transparent about our plans and making it easier for more of our customers to more easily have their say about our priorities.

Based on previous feedback, it’s clear that our customers want to use Databox for analyzing performance at a more detailed level, not just for reporting and monitoring high-level performance.

Accordingly, these are our top priorities in the coming quarters:

1. Implementing Custom Date Ranges for all integrations. Vote here to tell us which ones to prioritize first.

2. Adding new visualization types and improving existing ones. Vote for your favorite improvements or add your own here.

3. Drill down by Dimensions on Databoards. Need to drill down by two or more dimensions to analyze performance deeper? Vote here for this feature.

4. Lastly, vote for new native integrations and metrics you’d like to see us build.

Have another idea? Submit it here.


new

Custom Date Ranges Now Available for Two Data Sources for All Plus and Business Customers

6 years ago
Two months ago, we launched our new date range selector in Databox, giving you the ability to select any available date range when viewing your Databoards and eliminating the need to pre-select Date Ranges when designing your Databoards. This change was a necessary step before releasing our long-awaited ‘Custom Date Ranges’ (CDR) feature, which will give you the ability to select a ‘from’ and ‘to’ date to view your data within any time frame, as well as rolling date ranges for all Pus and Business customers. This will also allow us to introduce fiscal calendar capabilities to all Business customers. As of today, Custom Date Ranges are available for Google Search Console and Google My Business for all Plus and Business customers. Watch the video below to see how it works: To learn more about the CDR feature and follow along as we roll out each integration, check out this help document. Enabling you to pick a Date Range on the fly may seem like a small change on the surface. But, to enable our customers to immediately pull data for any possible date range, we had to drastically improve our data fetching and storage infrastructure and rewrite every Databox feature. We also must rewrite each integration, which is what the majority of our product team has been doing for the last several months. Once each integration is rewritten, validated and tested, we begin migrating each customer’s data and their connections to the new infrastructure and integration. This is a massive migration that involves moving thousands of customers, tens of thousands of Data Source Connections, and trillions of rows of data. In order to minimize disruption, we’ll be rolling out just a few integrations per week. Given the progress we’ve made over the last several weeks in rewriting integrations, we expect that our most popular integrations will be moved over for all customers in the next several weeks, which will account for more than 70% of our Data Source connections. To see which Data Sources are already live, in progress or planned next, visit our brand-new roadmap site. To receive a notification when an integration goes fully live, just vote for that integration. (You can vote for as many as you’d like.) As we roll out each new integration, we follow a rigorous testing and validation process. However. if you notice any performance issues or data discrepancies in your account, please report them to help@databox.com as soon as possible. We will continue to transparently report any system-wide issues at status.databox.com and resolve them with the highest priority.

improvement

Introducing White Labeling: A Fully-Branded Reporting Experience for Your Team and Clients 🤩

6 years ago
Introducing White Labeling: A Fully-Branded Reporting Experience for Your Team and Clients 🤩

Imagine sharing Databoards with your company’s branding included. Not only that, but imagine that the URL that your team, clients, partners, or other stakeholders use to view that Databoard was branded on your own custom domain.

Or, imagine automating performance Alerts and Scorecards (with your company’s branding) that come from your company’s email domain.

Now, with Databox’s new white-labeling add-on, your company can present its own fully-branded reporting tool. Create consistency, impress customers and stakeholders, and create differentiation for prospects and investors evaluating you against other companies.

Starting today, we’ve enabled new white-label options that are available as an add-on to any Databox paid plan.

For more on how it all works, we recorded this brief video. 👇


improvement

Building dashboards with Databox just got a whole lot quicker

6 years ago
Building dashboards with Databox just got a whole lot quicker

Today, we’re excited to announce two major improvements that make it easier and quicker to build Databoards with multiple metrics and data sources.

Now, you can:

1. Add multiple metrics to your metrics screen or Databoard in one click

2. Build Databoards with metrics from multiple data sources in just a few clicks with the improved setup wizard

Here’s how it works

Previously, you needed to add metrics to your Metrics screen and dashboards one-by-one. Now, it functions more like a shopping cart where you can add multiple items to your "cart" before "checking out."


improvement

Automate Snapshots of your Databoards in Slack

6 years ago
Automate Snapshots of your Databoards in Slack

How often does someone message you in Slack about a performance update for a specific campaign or project?

What if you could eliminate those types of messages altogether?

Now, in Databox, you can automate daily, weekly, monthly, or even quarterly Snapshots to any public Slack channel. This way, everyone on your team is aware of how the key metrics your business cares about are trending without having to dig around for them or distract other team members to find them.


data integrations

New: Track Form Submissions in CallRail

6 years ago
New: Track Form Submissions in CallRail

Tracking the volume of form submissions helps to validate and attribute ROI to your marketing efforts.

Now, with Databox’s Query Builder for CallRail, you can track and visualize Form Submissions along with the call tracking metrics you’re used to.

Which sources are driving submissions? Which pages are generating the most submissions?

You can track all Form Submissions in different time periods, create Drilldown reports showing where the submissions originate from, or use Filters to better analyze data that meets certain parameters. 

With Form Submissions added to our Query Builder, you get more flexibility to customize and extend the tracking of your CallRail data.

View all of the default metrics available with CallRail here. 

Do you have any questions about getting set up or even general questions about tracking CallRail performance?  Reach out via chat or send us a message at help@databox.com. We're happy to help.


improvement

Add View-Only Users to Your Account & Share The Data, Not Editing Access

6 years ago
Add View-Only Users to Your Account & Share The Data, Not Editing Access

While you may need people on your team to be able to access performance data, not everyone needs to actually build reports or edit existing ones.

When too many people are doing this it creates added noise in your account which makes it harder to know which reports and metrics matter most.

That's why we've added the ability for you to add "view-only" users to your Databox account. This allows you to share performance with everyone without having to worry about that additional noise.

By adding a view-only user, you can ensure anyone on your team has access to performance data without allowing them to actually make changes to the reports or anything else you have set up in your account. They can only access Databoards.

Here’s how it works


improvement

New: Create Reusable Templates in Databox & Save Hours on Client Reports

6 years ago
New: Create Reusable Templates in Databox & Save Hours on Client Reports

Imagine that you only had to create reports ONCE and could easily replicate them across as many client accounts as you need.

Now, you can design your own templates, complete with the data sources, metrics, and visualizations that you need, and save them to your account so that they can be used for any client in just one click.

If you’ve used client templates before, you might be wondering, “What’s new?” Now, you can access these templates from within any client account. As before, the selected metrics and visualizations will populate automatically once the necessary data sources are connected.

Creating Account Templates is similar to creating new Databoards.

Here's how it works:

improvement

We’ve improved sharing + privacy options for your Databoards

7 years ago
We’ve improved sharing + privacy options for your Databoards

Starting today, we’re giving you more control over who can view the Databoards you create.

Want to quickly share a Databoard without giving someone full access to your Databox account? Use shareable links to easily share any Databoard with external stakeholders, i.e. clients, contractors, advisors, etc.

You can do this in just a couple of clicks. (You can see how in the video below.)

You can also use shareable links to quickly share Databoards with anyone on your team, too.

Also, speaking of sharing data internally, we’ve also updated your privacy options so you have better control over who has access to the Databoards you create.

Now when creating new Databoards, you can update the privacy settings from being visible only to you, to select users in your account, or to all users in your account.

Here’s how it works